OUR STORES

VISIT OUR
STORE IN KARACHI

Shop No G49

OPP Merewether Tower

Jalani Center Karachi

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

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Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. All images on our website are of the actual items we offer. However, please note that slight variations in color may occur due to lighting or screen settings.

Where can I view my sales receipt?

Once your order is confirmed, a digital sales receipt is automatically sent to your registered email address.
You can also view or download your receipt anytime by logging in to your account and visiting the “My Orders” or “Order History” section.

If you checked out as a guest, please check your email inbox (and spam folder) for the receipt or contact our support team for assistance.

How can I return an item?

All sales are final. We do not accept returns or exchanges once an order has been delivered.
Please review your order carefully before completing the purchase.

In case you receive a defective or incorrect item, please contact our Customer Support team within 24 hours of delivery, and we’ll assist you with a replacement or repair (if applicable).

Will you restock items indicated as “out of stock?”

We try our best to restock popular items whenever possible. If a product is marked as “Out of Stock,” it may be restocked soon depending on availability from our suppliers.

You can click the “Notify Me” button (if available) or check back later to see if the item is back in stock.
For specific inquiries, feel free to contact our Customer Support team with the product name or model number.

Where can I ship my order?

We currently ship orders nationwide across Pakistan (or your target country). All deliveries are made to the address you provide at checkout.

Please make sure your shipping details — including your full address and contact number — are correct to avoid any delays.

At the moment, we do not offer international shipping, but we’re working to expand our delivery network soon.

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